Bixolon SRP-350II монохромен настолен термопринтер за касови бележки - ръководство за потребителя

1. Продуктът свършиview

The Bixolon SRP-350II is a monochrome desktop direct thermal receipt printer designed for efficient and reliable point-of-sale (POS) operations. It utilizes direct thermal printing technology, eliminating the need for ink cartridges, resulting in quieter operation, faster print speeds, and reduced energy consumption compared to traditional dot-matrix printers. This printer is suitable for printing receipts, barcode labels, and other media up to 3 inches wide.

An image showing the Bixolon SRP-350II monochrome desktop direct thermal receipt printer, its power adapter, and power cables. The printer is black with a power switch on the side and indicator lights on the top panel. The power adapter and cables are also black.

2. Ръководство за настройка

2.1 Разопаковане и проверка на съдържанието

Внимателно извадете всички компоненти от опаковката. Проверете дали са налични следните елементи:

• Bixolon SRP-350II Receipt Printer
• Захранващ адаптер
• Захранващ кабел
• Receipt Paper Roll (starter roll)

2.2 Свързване на захранването

1. Уверете се, че превключвателят за захранване на принтера е в положение ИЗКЛ. (O).
2. Свържете захранващия кабел към захранващия адаптер.
3. Plug the power adapter's output connector into the power input port on the back of the printer.
4. Включете захранващия кабел в стандартен електрически контакт.

2.3 Connecting the Data Cable (Serial)

The SRP-350II features a serial interface for connectivity.

1. Locate the serial port on the back of the printer.
2. Connect a compatible serial cable (sold separately) from your host device (e.g., computer, POS system) to the printer's serial port.
3. Secure the cable connections if necessary.

2.4 Loading Receipt Paper

1. Open the paper roll cover by lifting the latch or pressing the release button.
2. Insert the new paper roll into the paper compartment, ensuring the paper feeds from the bottom of the roll.
3. Издърпайте малко количество хартия покрай ножа.
4. Close the paper roll cover firmly until it clicks into place.

3. Инструкции за работа

3.1 Включване/изключване

• To power on: Flip the power switch on the side of the printer to the ON (I) position. The Power indicator light should illuminate.
• To power off: Flip the power switch to the OFF (O) position.

3.2 светлинни индикатора

Принтерът има няколко индикаторни лампички на горния си панел:

• мощност: Показва, че принтерът е включен.
• грешка: Illuminates or flashes to indicate a printer error (e.g., paper out, cover open, print head overheating). Refer to the Troubleshooting section for details.
• хартия: Свети, когато ролката хартия е ниска или свършила.

3.3 Бутон за подаване

The Feed button is located on the top panel. Pressing this button will advance the paper by one line. Holding it down will continuously feed paper.

3.4 Печат

Once the printer is powered on and connected to your host device, it will receive print commands from your POS software or application. Ensure your software is configured to use the correct printer model and serial port settings.

4. Поддръжка

Regular maintenance helps ensure optimal performance and extends the life of your printer.

4.1 Почистване на печатащата глава

The print head should be cleaned periodically, especially if print quality degrades or after changing many paper rolls.

1. Изключете принтера и извадете захранващия кабел.
2. Отворете капака на хартиената ролка.
3. Using a cotton swab lightly moistened with isopropyl alcohol, gently wipe the thermal elements of the print head. Avoid touching the print head with bare hands.
4. Оставете печатащата глава да изсъхне напълно, преди да затворите капака и да включите отново захранването.

4.2 Почистване на ролката на плочата

The platen roller helps feed the paper smoothly. Clean it if paper jams occur frequently or if paper feeding becomes inconsistent.

1. Изключете принтера и извадете захранващия кабел.
2. Отворете капака на хартиената ролка.
3. Using a cotton swab lightly moistened with isopropyl alcohol, gently clean the surface of the rubber platen roller.
4. Rotate the roller manually to clean the entire surface.
5. Оставете да изсъхне напълно, преди да затворите капака и да включите отново захранването.

4.3 Общо почистване

Избършете външната част на принтера с мека,amp плат. Не използвайте абразивни почистващи препарати или разтворители.

5. Отстраняване на проблеми

This section provides solutions to common issues you may encounter with your SRP-350II printer.

5.1 Без захранване

• Ensure the power cord is securely connected to the printer, power adapter, and electrical outlet.
• Verify the power switch is in the ON (I) position.
• Test the electrical outlet with another device to confirm it is functional.

5.2 Няма изход за печат

• Check if the printer is powered on and the Power indicator light is illuminated.
• Ensure the serial data cable is securely connected to both the printer and the host device.
• Verify that the paper roll is loaded correctly and there is sufficient paper. The Paper indicator should not be lit.
• Confirm that your POS software or application is sending print commands to the correct printer and port.
• Check for any error lights.

5.3 Засядане на хартия

• Изключете принтера.
• Отворете капака на хартиената ролка.
• Carefully remove any jammed paper. Avoid tearing the paper inside the mechanism.
• Ensure the paper path is clear before reloading the paper roll and closing the cover.

5.4 Лошо качество на печат

• The paper roll may be old or of poor quality. Replace it with a new, high-quality thermal paper roll.
• Почистете печатащата глава, както е описано в раздела „Поддръжка“.
• Ensure the paper roll is inserted correctly, with the thermal side facing the print head.

6. Спецификации

7. Гаранция и поддръжка

For information regarding the product warranty, please refer to the documentation provided at the time of purchase or contact Bixolon customer support directly. Bixolon manufactures point-of-sale (POS) printers and related accessories.

For technical assistance or further inquiries, please visit the official Bixolon webсайта или се свържете с техните оторизирани сервизни центрове.