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Square Square Reader (2nd generation)

Ръководство за употреба на Square Reader (2-ро поколение)

Model: Square Reader (2nd generation)

Въведение

This manual provides essential information for the setup, operation, and maintenance of your Square Reader (2nd generation). Please read these instructions carefully to ensure proper use and optimal performance of your device.

Настройка

Follow these steps to set up your Square Reader and begin accepting payments.

  1. Download the Square Point of Sale App: Install the free Square Point of Sale app on your compatible iOS or Android device.
  2. Заредете четеца: Ensure your Square Reader is fully charged before first use. Connect it to a power source using the provided USB cable. The built-in battery is designed to last all day.
  3. Свързване чрез Bluetooth: Open the Square Point of Sale app on your device. Navigate to the settings and select 'Connect a Reader'. Follow the on-screen prompts to pair your Square Reader wirelessly via Bluetooth LE. Once paired, the reader will remain connected to your device, eliminating the need to re-pair daily.
Three steps for setting up the Square Reader: Download app, Connect via Bluetooth, Press charge.
An infographic illustrating the three main steps to set up and use the Square Reader: 1. Download the Square Point of Sale app, 2. Connect Square Reader via Bluetooth, 3. Press charge to take a payment.

Инструкция за работа

The Square Reader (2nd generation) supports various payment methods.

Accepting Chip and PIN Payments

  1. Initiate a transaction in the Square Point of Sale app.
  2. Insert the customer's chip card into the slot on the front of the Square Reader.
  3. Instruct the customer to enter their PIN on your device (if required) and follow any on-screen prompts.
  4. Wait for the transaction to complete and remove the card.
Hand inserting a chip card into the Square Reader (2nd generation).
This image shows a hand inserting a credit card with a chip into the slot of the Square Reader. The reader is white and square-shaped, with a green indicator light visible.

Accepting Contactless Payments (NFC, Apple Pay, Google Pay)

  1. Initiate a transaction in the Square Point of Sale app.
  2. Instruct the customer to hold their contactless card or NFC-enabled device (e.g., smartphone with Apple Pay or Google Pay) near the contactless symbol on the Square Reader.
  3. Wait for the transaction to complete. A confirmation will appear on your device.
Hand tapping a contactless card on the Square Reader (2nd generation).
A hand is shown holding a credit card above the Square Reader, indicating a contactless payment. The reader has a contactless payment symbol on its surface.
Smartphone making a contactless payment with the Square Reader (2nd generation).
A smartphone is shown making a contactless payment by tapping it against the Square Reader. The phone screen displays a payment confirmation.

Manual Entry and Invoicing

The Square Point of Sale app also allows you to manually key in credit card numbers or send invoices directly to customers.

Person managing Square Point of Sale dashboard on a laptop.
A person is shown using a laptop to manage their business operations through the Square Point of Sale dashboard, with a smartphone displaying the Square app next to it.

Поддръжка

To ensure the longevity and proper functioning of your Square Reader, follow these maintenance guidelines:

  • Почистване: Use a soft, dry, lint-free cloth to clean the exterior of the reader. Avoid using abrasive cleaners, solvents, or sprays directly on the device.
  • Зареждане: Regularly charge your reader using the provided USB cable. Avoid overcharging for extended periods.
  • Съхранение: Store the reader in a cool, dry place away from direct sunlight and extreme temperatures.
  • Обработка: Handle the device with care. Avoid dropping it or exposing it to excessive force or moisture.

Отстраняване на неизправности

If you encounter issues with your Square Reader, refer to the following common solutions:

  • Reader Not Connecting:
    • Ensure Bluetooth is enabled on your device and the reader is within range.
    • Check if the reader's battery is charged.
    • Restart both your mobile device and the Square Reader.
    • Forget the device in your phone's Bluetooth settings and re-pair through the Square app.
  • Payment Not Processing:
    • Verify the card is inserted correctly for chip payments or tapped correctly for contactless.
    • Ensure the customer's card is valid and has sufficient funds.
    • Проверете вашата интернет връзка.
    • Update the Square Point of Sale app to the latest version.
  • Reader Not Charging:
    • Опитайте с различен USB кабел и захранващ адаптер.
    • Ensure the charging port on the reader is clean and free of debris.

For further assistance, please refer to the official Square support webсайт.

Спецификации

Характеристикадетайл
МоделSquare Reader (2nd generation)
СвързаностBluetooth LE
СъвместимостiOS и Android устройства
Supported Payment TypesChip and PIN cards, Contactless cards (NFC), Apple Pay, Google Pay
Credit Card Processing Rate (Canada)2.65% per transaction
INTERAC Debit Processing Rate (Canada)0.75% + 7¢ per transaction
Fund Transfer Speed1-2 business days
БатерияBuilt-in, designed for all-day use
Comparison table of various Square payment devices and their features.
A detailed comparison table outlining different Square payment devices, including Square Reader, Square Stand, Square Kiosk, Square Handheld, Square Terminal, and Square Register, along with their payment types, device requirements, and internet connection methods.

Гаранция и поддръжка

For information regarding the warranty of your Square Reader (2nd generation), please refer to the official Square website or the documentation included with your purchase. Square provides comprehensive support resources, including online help articles, community forums, and direct customer service.

Онлайн помощ: Посетете squareup.com/help for detailed guides and FAQs.

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