FondCircle designs and manufactures a range of smart medical and telehealth devices, including body scales, digital tape measures, and glucose monitors.
FondCircle specializes in bringing connected care and professional telehealth tracking into the comfort of your home. Combining hardware like smart body composition scales, multi-function otoscopes, blood glucose meters, and digital body tape measures with their proprietary app, FondCircle empowers users to proactively monitor their wellness.
They aim to make medical-level health data easily accessible, allowing patients to share accurate readings remotely with their healthcare providers. All their devices connect seamlessly to the FondCircle app available on iOS and Android devices.
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Turn on your device, open the FondCircle app, go to Device > Add Device (or the '+' icon), and select your product. Make sure Bluetooth is authorized and Location is enabled on your phone.
This usually happens if you haven't created a user profile in the app, are weighing yourself with socks on, or have not established the Bluetooth connection. Ensure you stand on the scale barefoot and the app is paired prior to weighing.
Open the FondCircle app, go to the 'Me' page, select 'General Settings', and then choose 'Units'. Alternatively, some scales have a 'Unit' button on the underside.
Flashing or blurred numbers indicates low battery power. Use a screwdriver to open the battery compartment and replace the CR2032 battery with a new one.
You can contact FondCircle by phone at 1-877-899-7770 (Monday to Friday, 8:00 AM-5:00 PM PST) or by emailing support@fondcircle.com. The standard warranty covers your product for 12 months from the date of purchase.